Privacy Policy

Last Updated: June 17, 2026

Welcome to Robotent. We operate the website robotent.co.in and publish digital applications available on the Google Play Store (play.google.com).

Your privacy is critically important to us. This Privacy Policy outlines our strict commitment to transparency, detailing how Robotent collects, processes, transmits, and safeguards your data when you use our web portal or mobile apps. If you do not agree with any terms outlined in this document, please cease use of our systems immediately.

1. Comprehensive Information We Collect

Depending on your interactions with our website forms, customer portals, and Android apps, we may process the following categories of data:

Personal Identifiers

Name, billing addresses, communication records, telephone numbers, and email addresses provided voluntarily when you register an account, order services, or request technical assistance.

Device Permissions & Mobile Infrastructure Identifiers

Our Google Play applications may request permissions to access hardware modules such as your device camera, storage layers (read/write access), or active network states to perform runtime features. Additionally, our ad-supported platforms securely read your system-generated Android Advertising ID (AAID).

Log Data & Technical Metrics

Information automatically recorded by our servers including your Internet Protocol (IP) address, browser definitions, operating system details, crash logs, device resource allocations, and operational runtime variables.

2. App Data Safety, Transmission, and Encryption

        Data Handling Declarations: To comply with Google Play Data Safety requirements, we officially declare that:
        Data in Transit: All data collected from our applications is transmitted securely over the internet using modern cryptographic protocols (HTTPS/TLS) to encrypt your information before it leaves your mobile device.
Data at Rest: Collected personal profile identifiers are stored on access-controlled servers protected by enterprise firewalls and standard database encryption practices.

    

3. Advertising, Monetization, and Analytics Ecosystem

Third-Party Ad Serving Notice: Our mobile systems deploy Google AdMob and other secondary ad networks to serve contextual or personalized advertisements.

These automated systems utilize unique hardware tracking identifiers to monitor performance and deliver relevance. This policy does not apply to trackers operated independently by third-party ad brokers.

Users may fully control or completely reset ad targeting metrics natively inside their Android device settings layout by navigating to: Settings -> Google -> Ads -> Reset Advertising ID / Opt out of Ads Personalization.

4. Outbound Links to Third-Party Websites

Our web framework and mobile properties contain links directing users to independent external websites or third-party web tools. Robotent exercises no structural control over, and assumes zero legal liability for, the content, privacy methodologies, operations, tracking architectures, or behaviors of outside entities. We advise checking the privacy declarations of external domains before providing sensitive profiles.

5. Core Purposes of Processing

We process collected indicators strictly to maintain operational excellence, including tasks to:

Provision, authenticate, and administer active user profiles.
Fulfill core application logic, process transactions, and maintain technical integrations.
Analyze application health metrics, system performance, and debug unexpected software failures.
Deliver advertising blocks required to support non-premium experiences.
Mitigate structural cyber threats, enforce terms, and block fraudulent actors.

6. Direct Third-Party Vendor Reference Links

We utilize trusted underlying cloud networks, tracking suites, and monetization engines to fulfill our digital operations. Review their specific handling parameters below:

7. User Legal Rights & Data Erasure Protocols

You hold structural rights regarding your information, including the right to inspect data records, correct omissions, or request complete removal from active storage layers.

        How to Exercise Deletion Rights: You can permanently delete your user account and purge all associated profile history. To trigger an automatic erasure, please submit a written directive to our primary support channel: support@robotent.co.in. We process all standard account purge requests within statutory verification windows.
    

8. Child Safety Compliance Protection

Our general systems do not target or knowingly harvest indicators from minors under 13 years of age. If our ad delivery infrastructure detects use by a minor, ad layers are automatically restricted to non-targeted, age-appropriate placeholders following global child privacy regulations. If you believe a minor has submitted credentials to our systems, alert us immediately to scrub our records.

9. Grievance Redressal and Data Protection Officer

If you have questions, disputes, or complaints regarding how your information is handled, please direct your correspondence to our designated Grievance Officer / Data Administrator:

Attn: Data Protection Desk
Entity Name: Robotent
Email Link: support@robotent.co.in
Mailing Reference: robotent.co.in/support.html